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Context-dependent choice and evaluation in real-world consumer behavior

View ORCID ProfileA. Ross Otto, Sean Devine, Eric Schulz, View ORCID ProfileAaron M. Bornstein, Kenway Louie
doi: https://doi.org/10.1101/2022.04.14.488290
A. Ross Otto
1Department of Psychology, McGill University, Montréal, Canada
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  • For correspondence: ross.otto@mcgill.ca
Sean Devine
1Department of Psychology, McGill University, Montréal, Canada
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Eric Schulz
2Max Planck Institute for Biological Cybernetics, Tübingen, Germany
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Aaron M. Bornstein
3Department of Cognitive Sciences and Center for the Neurobiology of Learning and Memory, University of California, Irvine, United States
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Kenway Louie
4Center for Neural Science, New York University, New York, United States
5Neuroscience Institute, New York University Grossman School of Medicine, New York, United States
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Abstract

A body of work spanning neuroscience, economics, and psychology indicates that decisionmaking is context-dependent, which means that the value of an option depends not only on the option in question, but also on the other options in the choice set—or the ‘context’. While context effects have been observed primarily in small-scale laboratory studies with tightly constrained, artificially constructed choice sets, it remains to be determined whether these context effects take hold in real-world choice problems, where choice sets are large and decisions driven by rich histories of direct experience. Here, we investigate whether valuations are context-dependent in real-world choice by analyzing a large restaurant rating dataset (Yelp.com) as well as two independent replication datasets which provide complementary operationalizations of restaurant choice. We find that users make fewer ratings-maximizing choices in choice sets with higher-rated options—a hallmark of context-dependent choice— and that post-choice restaurant ratings also varied systematically with the ratings of unchosen restaurants. Furthermore, in a follow-up laboratory experiment using hypothetical choice sets matched to the real-world data, we find further support for the idea that subjective valuations of restaurants are scaled in accordance with the choice context, providing corroborating evidence for a general mechanistic-level account of these effects. Taken together, our results provide a potent demonstration of context-dependent choice in real-world choice settings, manifesting both in decisions and subjective valuation of options.

Competing Interest Statement

The authors have declared no competing interest.

Copyright 
The copyright holder for this preprint is the author/funder, who has granted bioRxiv a license to display the preprint in perpetuity. It is made available under a CC-BY 4.0 International license.
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Posted April 16, 2022.
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Context-dependent choice and evaluation in real-world consumer behavior
A. Ross Otto, Sean Devine, Eric Schulz, Aaron M. Bornstein, Kenway Louie
bioRxiv 2022.04.14.488290; doi: https://doi.org/10.1101/2022.04.14.488290
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Context-dependent choice and evaluation in real-world consumer behavior
A. Ross Otto, Sean Devine, Eric Schulz, Aaron M. Bornstein, Kenway Louie
bioRxiv 2022.04.14.488290; doi: https://doi.org/10.1101/2022.04.14.488290

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