Carrots or sticks in debt collection services? A voice metrics and text analysis of debt collection calls

C Liao, P Du, Y Yang, Z Huang - Journal of Service Theory and …, 2021 - emerald.com
Purpose Although phone calls are widely used by debt collection services to persuade
delinquent customers to repay, few financial services studies have analyzed the unstructured …

[HTML][HTML] Partial EMT in squamous cell carcinoma: A snapshot

C Liao, Q Wang, J An, Q Long, H Wang… - … Journal of Biological …, 2021 - ncbi.nlm.nih.gov
… Xiaoyan Guan, Chengcheng Liao and Jianguo Liu had the idea for the article. Literature …
by Chengcheng Liao and Jianguo Liu. The manuscript was written by Chengcheng Liao, Qian …

When and how artificial intelligence augments employee creativity

N Jia, X Luo, Z Fang, C Liao - Academy of Management Journal, 2024 - journals.aom.org
Can artificial intelligence (AI) assist human employees in increasing employee creativity?
Drawing on research on AI–human collaboration, job design, and employee creativity, we …

Self-assembly of 3D-graphite block infiltrated phase change materials with increased thermal conductivity

H Yin, S Gao, C Liao, C Li, Z Cai, Y Xu, J Liu - Journal of cleaner production, 2019 - Elsevier
Expanded graphite based composite phase change materials is a good candidate for latent
thermal energy storage system, while suffering large volume expansion in the phase …

The Effectiveness of Highlighting Different Communication Orientations in Promoting Mobile Communication Technology at Work vs. at Home: Evidence from a Field …

CW Phang, Z Fang, C Liao - Journal of the Association for …, 2023 - aisel.aisnet.org
With the development of mobile communication technologies, people can now engage in
seamless communications with family members and coworkers at both home and work. When …

Flexible phase change materials with enhanced tensile strength, thermal conductivity and photo-thermal performance

Z Cai, J Liu, Y Zhou, L Dai, H Wang, C Liao… - Solar Energy Materials …, 2021 - Elsevier
Phase change materials are most potential candidates for storing solar thermal energy with
large enthalpy and high exergy. However, the intrinsic drawback such as poor optical …

[HTML][HTML] FUT8 and protein core fucosylation in tumours: from diagnosis to treatment

C Liao, J An, S Yi, Z Tan, H Wang, H Li, X Guan… - Journal of …, 2021 - ncbi.nlm.nih.gov
Glycosylation changes are key molecular events in tumorigenesis, progression and
glycosyltransferases play a vital role in the this process. FUT8 belongs to the fucosyltransferase …

[HTML][HTML] Hydrogen sulfide inhibits cigarette smoke-induced endoplasmic reticulum stress and apoptosis in bronchial epithelial cells

…, C Liao, Y Sun, J Zhang, W Lu, Y Bai, Y Liao… - Frontiers in …, 2017 - frontiersin.org
Background: Apoptosis of lung structural cells contributes to the process of lung damage
and remodeling in chronic obstructive pulmonary disease (COPD). Our previous studies …

[HTML][HTML] Changes in protein glycosylation in head and neck squamous cell carcinoma

C Liao, J An, Z Tan, F Xu, J Liu, Q Wang - Journal of Cancer, 2021 - ncbi.nlm.nih.gov
Glycosylation is an important posttranslational modification of proteins, and it has a profound
influence on diverse life processes. An abnormal polysaccharide structure and mutation of …

Prioritizing the elective surgery patient admission in a Chinese public tertiary hospital using the hesitant fuzzy linguistic ORESTE method

J Li, L Luo, X Wu, C Liao, H Liao, W Shen - Applied Soft Computing, 2019 - Elsevier
In public health systems around the world, there are not enough medical resources to
provide elective (eg, scheduled or non-emergency) services for all patients immediately. One …