User profiles for Shashanka Rao
Shashank RaoJim W. Thompson Full Professor at Auburn University Verified email at auburn.edu Cited by 2914 |
Agricultural and livelihood vulnerability reduction through the MGNREGA
This study quantifies the environmental and socio-economic benefits generated by the works
implemented under the Mahatma Gandhi National Rural Employment Guarantee Act and …
implemented under the Mahatma Gandhi National Rural Employment Guarantee Act and …
Supply chain risks: a review and typology
S Rao, TJ Goldsby - The international journal of logistics management, 2009 - emerald.com
While the literature on SCRM is growing, the literature lacks an organized structure for the
sources of supply chain risk. The current paper bridges this gap by synthesizing the diverse …
sources of supply chain risk. The current paper bridges this gap by synthesizing the diverse …
The customer consequences of returns in online retailing: An empirical analysis
Pressure continues to build on the operations management function to facilitate system and
firm level benefits. In the online marketplace, one area of growing interest is that of product …
firm level benefits. In the online marketplace, one area of growing interest is that of product …
Electronic logistics service quality (e‐LSQ): its impact on the customer's purchase satisfaction and retention
The Internet retailing industry continues to grow rapidly. Several Internet retailers are, however,
struggling to retain customers due to the high level of competition among incumbents. …
struggling to retain customers due to the high level of competition among incumbents. …
Failure to deliver? Linking online order fulfillment glitches with future purchase behavior
This study investigates operations failures in online retailing. Specifically, it examines the
relationship between an operations glitch (order fulfillment delay) and subsequent shopping …
relationship between an operations glitch (order fulfillment delay) and subsequent shopping …
The role of physical distribution services as determinants of product returns in Internet retailing
Pressure continues to build on Internet retailers to squeeze out inefficiencies from their day-to-day
operations. One major source of such inefficiencies is product returns. Indeed, product …
operations. One major source of such inefficiencies is product returns. Indeed, product …
The alignment of information systems with organizational objectives and strategies in health care
…, AL Lederer, X Li, J Palmisano, S Rao - International journal of …, 2009 - Elsevier
PURPOSE: The alignment of information systems with organizational objectives and strategies
is a key, contemporary challenge to organizations in general and the health care industry …
is a key, contemporary challenge to organizations in general and the health care industry …
[PDF][PDF] Why they enjoy virtual game worlds? An empirical investigation
In the past decade, virtual worlds have demonstrated the potential to be the next generation
of interface for entertainment, interaction, content, and e-commerce. As a major type of …
of interface for entertainment, interaction, content, and e-commerce. As a major type of …
On the quest for supply chain transparency through Blockchain: Lessons learned from two serialized data projects
S Rao, A Gulley, M Russell… - Journal of Business …, 2021 - Wiley Online Library
The ability to look into the supply chain has long enticed SCM scholars and practitioners.
The possibilities created by such visibility are endless—from risk reduction and continuity …
The possibilities created by such visibility are endless—from risk reduction and continuity …
Return time leniency in online retail: a signaling theory perspective on buying outcomes
Merchandise return policies (MRPs) have long been an important area of interest for operations
and supply chain management researchers, who have identified some key advantages …
and supply chain management researchers, who have identified some key advantages …